Refund policy

To be eligible for an exchange, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase. We will process your request within 1 – 5 working days.

To start an exchange or contact us for any questions, you can contact us at Enhancefood@chcfi.com.sg.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Products marked as promotions or sales are not eligible for return.

Exchanges

We will provide a 1-to-1 exchange or return if the item is delivered in a defective condition, or if the wrong product is delivered.

Refunds 

Refunds will be on a case-by-case basis subject to item availability, we will provide you with a replacement or refund.